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About Data Backup Tapes

Data Backup tapes is a well renowned technical equipment distributor for numerous medium and large sized businesses amongst our vast consumer base. We are also proud to state that IT Devices has had the opportunity of serving the government, educational and healthcare sector and till date is a reliable provider for such consumers. Our well informed and expert founders have combined their knowledge & expertise from years of business experience to implement a set of processes which renders the highest level of productivity and professionalism. With access to warehouses across the states and overseas we are able to ensure the availability and supply of any product you are in need of with a relatively short lead time in comparison to our competitors.

Our Process

Initial contact - From the point of contact a professional/technically capable sales representative will begin working on your query by determining the appropriate IT solution for your needs. Through the following steps you will be updated as frequently as possible in an effort to keep you in the loop.

Availability & Stock - Your point of contact will then determine the availability and stock of the required product at one of our warehouses after which a lead time will be evaluated. At this point the representative will convey to you a confirmed delivery date for the ordered parts.

Payment & Shipping - After the order has been placed and payment terms have been negotiated, the confirmed ordered will be sent over to the shipping department of the respective warehouse. A final assessment is conducted in relevance to the new or refurbished condition of the ordered parts in an effort to maximize quality control.

Follow up - The representative in charge of your account will contact you after confirmed delivery to make sure that the product is performing at its best and to ensure that you are satisfied with your purchase.